HIVE is a digital agency. We help organizations in improving their communications and raising their profitability on the basis of the Bitrix24 intranet platform in order to save your employees’ time, meet your project dates, increase transparency and help colleagues get together!
Corporate Social Network. Take advantage of the single interaction space where employees solve all their daily tasks. Have your activity stream, instant notifications, announcements, likes, badges, photo galleries, extranet and more in one place, integrated with social networks & e-mail.
Lossless Communication. Welcome your colleagues to the cozy atmosphere of Bitrix24, where they can keep each other up to date without losing a single item. They can exchange feedback on effectiveness and instantly improve performance. Corporate messenger, group chat, video conferencing, screen sharing, mobile app, file sharing and other tools help them feel together, wherever they are.
Task & Project Management. Make collaboration transparent and measurable, set tasks with clear checklists, use task templates, adjust their parameters, visualize the task flow using Gantt charts, arrange work groups, manage stakeholders’ roles, track efforts by worker, distribute employees’ workload and automate reporting. Let your customers set tasks via email and enter the extranet as users to take part in the work process!
Internal Productivity Analysis. Measure the efficiency of your employees and processes using advanced analytical instruments.
Constant Availability of Files. Bitrix24 offers you cloud storage of files, collaborative editing, discussions, document tracking and smart search, as well as integration with Google Docs & Microsoft Office Online in order to have all sensible data available wherever you find yourself.
CRM. Track potential customers’ journeys and monitor the preferences of loyal customers. Have your customer communication channels integrated with the CRM, including IP telephone, e-mails and your website. Bitrix24 is so good at customer relationship management that some largely consider it as a CRM system.
Sales Efficiency Analysis. Study and widen your conversion funnels by tracking your leads, requests, quotes, offers, transactions, billing, and payments. The funnels are visualized to drive better decisions on each product, customer and segment.
Omnichannel Customer Communication. Messages from multiple channels gathered in one place, queued and distributed amongst your employees. The customer's’ contact details and relationship history are saved automatically to the CRM.
A Single Point of Contact. Use your portal as a hub, synchronized with e-mail servers and 35+ applicaions, including popular messengers (Whatsapp, Viber, Outlook, Gmail, Yahoo!, iCloud, etc). Keep track of every single incoming message and display the reply to the customer in their prefered channel.
Start for Free. The management system perfectly fits the needs of startups and small businesses.
Task & Project Management. Make collaboration transparent and measurable, set tasks with clear checklists, use task templates, adjust their parameters, visualize the task flow using Gantt charts, arrange work groups, manage stakeholders’ roles, track efforts by worker, distribute employees’ workload and automate reporting. Let your customers set tasks via email and enter the extranet as users to take part in the work process!
SaaS or a Local Roll-Out. .The cloud version allows a quick or instant start and is well applicable to businesses with non-formalized or partially formalized business processes. The locally deployed platform allows deep customization and may be thought of as more secure. The cost of the ownership of a cloud and the local versions tend to become equal within two or three years.
Personalization The functions and processes in your portal can be customized or re-configured according to the changing needs of your business.
Multi-Language Portal. Each employee can select the interface language. The portal can belong to various domain zones like .com or .eu. Some parameters can be changed according to the country’s culture and customs, including the date and time format, name format, first weekday, etc.
Manage with Comfort, Wherever You Are. Use the company structure, surveys for employees, access rights, gamification, virtual calendar, e-mail accounts @bitrix24 or @ your domain and much more.
Our headquarters is in St. Petersburg, Russia, but we work with customers across and beyond Russia using our portal extranet. It makes our work as transparent as if we were sat in your office.
The way it works:
